Questions are
welcome here.

The easiest path is an introduction. Tell us where your parent lives — the community, the library, the senior center, the church — and we'll reach out to them directly. Their first workshop is complimentary, so there's very little for them to weigh. You can also send them to silvershieldalliance.org and let them come to us.

Yes, if the host has space. But consider letting them go alone first. People are often more honest about what they don't understand when their adult child isn't sitting next to them.

Often, yes — because it isn't coming from you. When a child raises this, it can land as an accusation about competence. When a facilitator raises it in a room of peers, it lands as information. The defensiveness usually isn't about the scam. It's about being treated like someone who can't be trusted with her own life.

Start with the bank or card issuer — speed matters more than certainty, and you don't need to have it all figured out before you call. For fraud specifically, the Department of Justice runs the National Elder Fraud Hotline at 833-372-8311, with case managers who stay with you through the process. If the concern is broader than fraud — neglect, financial exploitation by someone close, physical harm — the Eldercare Locator at 1-800-677-1116 will connect you to the right agency in your state. If someone is in immediate danger, call 911.

Our workshops are delivered through host organizations. If you'd like Silver Shield somewhere specific, tell us where and we'll do the outreach.

Senior living and assisted living communities, memory care and adult day programs, public libraries, faith-based organizations, healthcare providers, senior centers, and corporate partners with older-adult populations to serve. If older adults walk through your doors, we should talk.

Nationwide. We're headquartered in New Jersey and our certified facilitators deliver across the country.

Your first workshop is complimentary. No contract, no commitment, no obligation to continue. Bring us in, put us in front of your residents, and decide afterward. We'd rather be judged on the room than on a brochure.

A room, chairs, and a note to your residents. We bring the facilitator, the curriculum, and the materials. If you have a screen we'll use it; if you don't, the session works fine without one.

Ten per certified facilitator. We hold that line because the format only works at that size — people ask real questions in a group of ten and go quiet in a group of forty. For larger communities we run multiple sessions or bring additional facilitators, and we'll build that into your proposal.

Yes. Before every program we run a short assessment of your community's concerns and experience level, and adjust content, pace, and examples accordingly. A memory care program and a library audience need different things from the same hour.

A post-session summary: attendance, engagement, participant feedback, and what came up in the room. It's yours to share with your leadership or your families.

Every facilitator completes the Silver Shield certification program, passes a background screening, and completes continuing education annually. We can provide certification documentation for your vendor onboarding file.

Then take the complimentary workshop anyway. It costs you nothing but a room, your residents get the session, and when budget opens up you'll be deciding from experience instead of a proposal. We'd rather be in your building than in your maybe pile.

Silver Shield Alliance is a for-profit company delivering certified, facilitator-led workshops on elder abuse awareness, scam and fraud prevention, and digital safety. We work with senior-serving organizations nationwide.

No. We're a for-profit company, and we say so plainly. It means our partners are customers, not beneficiaries — and that we're accountable for delivering something worth paying for, every single time.

Because a fifteen-year-old asked a question. Rayna Mittal saw what was happening to older adults around her and said, "Can we do something about this?" She's now our Co-Founder and Director of Programs. That question is still the whole company.

Elder abuse awareness, scam and fraud prevention, and digital safety — the phone calls, the texts, the romance approaches, the tech support pop-ups, the family member who has started handling the money. We keep the content current because the tactics change constantly.

No. We don't sell, rent, or trade participant information.

Information isn't the gap. Most people already know scams exist. What they don't have is a room where it's safe to admit they almost fell for one, and a chance to practice the moment out loud before it happens for real. That's what a small group and a trained facilitator buy you.

Email info@silvershieldalliance.org or call (609) 520-3315. You can also request your complimentary workshop at silvershieldalliance.org.